Testimonials

Carnival Cruise Lines

Carnival Cruise Lines

“As the largest cruise vacation group in the world, Carnival Corporation, it is imperative that we utilize a payment processing solution that is not only safe and secure, but fast, flexible, and user-friendly. Our selection of Prelude’s PayPilot solution was a very good decision for our company. Check issuance is quick and simple. And, we are so pleased with the solution and the Prelude staff we are in the process of implementing its use on a wider scale.”

- Mali Armella, Treasury Services, Carnival Cruise Lines

esurance

esurance

"At Esurance we continually strive to make the claims experience easier for our customers. We understand the stress involved in having to file a claim, and our goal is to offer the customer innovative technology coupled with around-the-clock customer service to make their experience as stress free as possible. Prelude's payment solution allows our dedicated claims representatives in the field to use cutting-edge technology to make our customers' claims experience easier. Esurance's use of Prelude's PayPilot technology assists us in delivering timely payments to our customers, claimants, and repair facilities."

- Mark Hofman, Claims Technology Manager, esurance

AAA

AAA Logo

“Prelude’s PayPilot helps us extend the life our legacy systems and add capabilities that we never imagined we could do without investing substantial time and budget. For a fraction of the implementation time and cost,  we are saving over $1.2 million year thanks to PayPilot performing as our centralized disbursement engine.”

- Dan Ellecamp, CTP, AAP Sr. Financial Analyst Treasury - AAA

Bear River Mutual

Bear River Mutual Logo

"Prelude was selected as a valuable partner who could support our long term goals for quality customer service and who could share a mutual commitment to our ongoing partnership. Our goals for the system to system integrations were to improve our efficiencies in data collection, claim processing and payments as well as a quick claim resolution which translates into better customer service and satisfaction. This was such a worthwhile effort for us. It has been a real pleasure working with all of you.”

- Kathy Jensen, AIC Claim V.P. - Bear River Mutual Ins. Co.

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"PayPilot fills the functional gaps in the payment process workflows of your existing systems."

The Philadelphia Contributionship

Contributionship Logo

“Until we discovered and implemented Prelude’s PayPilot, like many companies in our industry, we were suffering with the considerable expense and manual processing of our disbursements from our separate claims, AP and Policy systems. Prelude’s solution and modules for Electronic payments, Positive Pay and Bank Reconciliation help us centralize and automate the processing of our payments. Not only are we saving significant time and processing costs, we’ve significantly increased our level of security and customer satisfaction along the way.”

- The Philadelphia Contributionship

Administrators for the Professions, Inc.

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“The Prelude team is a breath of fresh air! I just want to let you know that the folks at Prelude are raising my expectations with the other vendors that I deal with everyday. Here is another example of why – where I was expecting just a status from Prelude to see when our enhancement modification would be delivered – instead, I receive a finished product ready for testing. When I start to expect this of other vendors I deal with (prompt and courteous service with an emphasis on quality) things get a bit strained. Your company and PayPilot are simply best of breed.”

- Gabriele Ambrosino, Vice President Information Systems, Administrators for the Professions, Inc.

SMA - Strategy Meets Action

SMA

“Check processing is often tied to an insurers legacy environment with limited capabilities to take advantage of today’s electronic payment processing. Prelude Software’s PayPilot solution provides insurers with the capabilities to capitalize on electronic payment processing while satisfying the backend legacy system needs of tracking a paid check file therefore improving customer service as well as operational efficiency."

- Karen Furtado, Partner, SMA - Strategy Meets Action

ARI Insurance Companies

ARI Insurance Companies

“By implementing Prelude’s PayPilot and AutoPilot, we have streamlined our check printing processes while improving security and gaining a greater control structure.”

- Michele Martin, Assistant Vice President and Controller, ARI Insurance Companies