Positively impacting your organization from management to customers

In many industries, most notably in insurance, a payment may be the only tangible product a customer ever receives. So why not deliver that check or electronic payment the best way possible? As soon as the amount is known, at the customer’s location, and in a professional format. With mobile payments through Prelude’s PointPay product, this ideal scenario can become your normal business practice.

Reaching New Heights in Efficiency and Customer Satisfaction

If you have remote employees issuing checks or drafts in the field, PointPay can dramatically simplify your payment workflow and improve the service you provide to your customers. No more sloppy hand-written checks to embarrass your organization. No more faxed or mailed check copies arriving at corporate offices days later, only to be re-keyed (if they can be read) in one or more systems.

PointPay connects field or remote offices with headquarters and automatically synchronizes payment information between the two. When your reps reach their destination, they add any additional information on their notebook or handheld computers, and then print the final check on their portable printer. Upon their return to the office, they re-connect, click a button, and instantly, all of their payment activity is uploaded to the systems back at corporate.

Implementing PointPay can cut days from your normal processes and substantially reduce errors. It also allows management to follow the movement of payments and lets customer service promptly check disbursement status.

Security

Security is a common—and valid—concern among businesses issuing checks remotely. PointPay addresses these concerns through a number of system controls and enhanced functionality:

All transmitted payment data is encrypted.
Payment limits can be configured in the software for each employee, by payment type and any other variable you define.
System access is controlled by authorized logins only.
Positive pay transmissions can be automatically sent to your bank to reduce the threat of check fraud.

PointPay is an elegant, efficient product that will positively impact your organization from top management to your customers. To learn more, contact us today, or read on in our Products section for information on PointPay for Insurance and for Other Business.