Consolidate payments and improve information flow

Healthcare insurers are information-intensive businesses. For each customer transaction, there are numerous parties that need to be kept apprised of both the case and the payment status. When you consider the large number of payments an insurer processes, this flow and distribution of information can dictate the success of the operation.

Specialized Remittance Advice

In all of its products, Prelude offers remittance advice that can be completely customized to each client’s workflows. Specialized information like Explanation of Benefits (EOBs), Explanation of Payments (EOPs), and Explanation of Remittance (EORs) can be easily added and attached to every payment.

If you need to send multiple copies of your remittance advice to healthcare providers, case managers, employers, insured parties—whomever, PayPilot can be set to print the required copies on single or multiple printers for streamlined distribution. Remittance information can also be sent electronically as an image of the remittance advice or as a file.

Payment Consolidation

Healthcare payments are generally produced on a per-claim basis, causing high check volumes and operational inefficiencies. Given that so many of these checks are sent to the same provider, significant cost savings can be achieved by combining multiple claim payments into a single check or electronic payment.

PayPilot can consolidate payments to a single provider (based on rules you provide) while generating a detailed listing of all claim information on one EOB or remittance advice. You lose all the wasted time and effort, and keep all the critical data.