Prelude’s account managers guide new clients through new system transitions using our Rapid Deployment Path (RDP).
There are four steps to Prelude's RDP.
Prelude works our each client to help define and refine their business requirements. When complete the requirements document is signed off by the client. The requirements document is delivered to Prelude’s Solution Implementation (SI) team for further review. The SI team uses the business requirements document to create a Statement of Work (SOW) which defines the work activities to be performed. The SOW is reviewed by clients and Prelude and once accepted, signed off. A Prelude project manager, usually the account manager, creates a project plan defining the solution deliverables and timelines. Prelude will conduct bi-weekly status meetings with clients to review the project plan deliverables are on target. Additionally, clients will complete Prelude’s Data Collections document which is used by Prelude’s System Integration (SysI) team during the Solution Configuration phase.
The Solution Architecture (SA) team uses the SOW to create the solution design documents. The SA team reviews the current architecture and applies the SOW to identify changes. The results of this exercise are detailed design documents defining the technical requirements for the solution configuration phase. The technical design documentation is presented to IT management for review and signoff. Once signed off the solution configuration step may begin. If IT management does not sign off the design documents the SA and SI teams meet to review the SOW and it application to the current architecture.
The SysI team uses the data collections document to setup the Unit, System and Quality Assurance testing regions. Prelude’s software engineers use the functional and detail design documents as roadmap to complete the solution configuration. Working with the Prelude project manager the IT manager reviews the project plan and assigns tasks at Prelude configure client's solution based on design documents defined in Step 2. Unit testing is performed during this phase. Prelude’s IT Manager reviews the unit testing results and signs off. Solution is delivered.
Once the Solution Configuration is completed, the client will be asked to Sign Off on the Application, at that point the solution is installed, Integration Testing is completed and the final payment is due. Upon delivery, Prelude’s Support Representative works closely with the client's team to ensure a smooth transition. Most implementation and support services are handled directly from our main office. Prelude also offers onsite installation or training as necessary.
Our references rave about how their implementations and installations went so smoothly.